Workforce

Job Descriptions

Disclaimer: The job descriptions provided below are meant to help your company develop job descriptions for your unique needs. Job titles will vary by company. A thorough job description is essential for finding, hiring, managing, and (if necessary) exiting employees. We encourage you to work with an HR professional to review the job descriptions you use. NPMA member companies may work with Seay Management Associates as part of the HR consulting member benefit.

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Job Descriptions Below:

 

Outside Sales 

Commercial Sales Representative

Major Areas of Responsibility

Job Requirements

Education and Specifications

Physical Demands

Work Environment

 

Sales Representative 

Position Summary

Serves customers by selling pest prevention services to commercial organizations to meet their needs. Maintains relationships with strategically assigned commercial clients.

Essential Duties and Responsibilities

Qualifications and Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills and Abilities

Education and/or Experience

Language Skills

Ability to read and write reports, business correspondence, and procedure manuals. Ability to interact tactfully and positively with staff and management. Ability to maintain a high level of confidentiality. Ability to speak effectively to clients or employees.

Mathematical Skills

Able to calculate figures and amounts and add, subtract, multiply, and divide with whole numbers, fractions, decimals, and percents; calculate averages, ratios, proportions and rates; convert decimals to fractions; convert fractions to percents.

Reasoning Ability

Possesses sufficient inductive and deductive reasoning ability to perform job successfully; critically reviews, analyzes, synthesizes, compares and interprets information; draws conclusions from relevant and/or missing information; understands the principles underlying the relationship among facts and applies this understanding when solving problems.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; climb; and talk and hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to regularly drive a company vehicle between client sites and will be required to maintain a DOT certificate. Some positions may also require a CDL and Hazardous Materials endorsement.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed both in an office setting and in a variety of client settings that will include exposure to seasonal weather, damp and/or dusty locations, freezing conditions and hot conditions with temperatures over 120 degrees. There are frequent employee and client contacts and interruptions in person and via the telephone during the day. The noise level in the work environment is quiet to moderate.

Office Management

Accountant

Location:

Reports To:

Position Summary

The primary function of the Accountant is to provide accurate, timely and prompt support for management and external users of the company’s financial data by processing information and data and to communicate results effectively and efficiently.

Essential Duties and Responsibilities

Qualifications and Requirements

Knowledge, Skills and Abilities

Education and/or Experience

Language Skills

Ability to read and write reports, business correspondence, and procedure manuals. Ability to interact tactfully and positively with Sprague staff and management. Ability to maintain a high level of confidentiality. Ability to speak effectively to clients or Sprague employees.

Mathematical Skills

Able to calculate figures and amounts and add, subtract, multiply, and divide with whole numbers, fractions, decimals, and percents; calculate averages, ratios, proportions and rates; convert decimals to fractions; convert fractions to percents.

Reasoning Ability

Possesses sufficient inductive and deductive reasoning ability to perform job successfully; critically reviews, analyzes, synthesizes, compares and interprets information; draws conclusions from relevant and/or missing information; understands the principles underlying the relationship among facts and applies this understanding when solving problems.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk and hear. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is primarily performed in an office setting. There are frequent employee and client contacts and interruptions in person and via the telephone during the day. The noise level in the work environment is usually quiet to moderate.

Office Supervisor

Major Areas of Responsibility

Education and Specifications

Physical Demands

Work Environment

Administrative Customer Service Representative

Major Areas of Responsibility

Education and Specifications

Physical Demands

Work Environment

Branch Manager

Position Summary:

The responsibility of the Service Center manager is to lead the Service Center in a direction consistent with the company’s Vision, culture and business plan. The Branch Manager must be capable of pasionately delivering uncompromising results through the work of others.

Essential Duties and Responsibilities:

Qualifications and Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Knowledge, Skills and Abilities

Education and/or Experience

Bachelor’s degree or appropriate combination of education and experience in service
industry. Past experiences demonstrate ability to generate results through others, while
achieving a team culture consistent with company’s.

Language Skills

Ability to read and write reports, business correspondence, and procedure manuals. Ability to interact tactfully and positively with staff and management. Ability to speak effectively to clients or employees.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Ability to reason and interact within a complex human environment.

Licenses or Certificates

Must be licensed in all categories and in all states that your service center supports. Current Driver’s License

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; climb; and talk and hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to regularly drive a company vehicle between client sites and will be required to maintain a DOT certificate. Some positions may also require a CDL and Hazardous Materials endorsement.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office setting and in a variety of client settings that will include exposure to seasonal weather, damp and/or dusty locations. There are frequent employee and client contacts and interruptions in person and via the telephone during the day. The noise level in the work environment is moderate.

 

Branch Admin Coordinator 

Position Summary

The primary function of the Branch Administrative Coordinator is to provide friendly, knowledgeable, and prompt support for internal and external customers by quickly and effectively addressing actual or potential problems and taking advantage of opportunities to exceed client expectations. To provide accurate, efficient and timely processing of information and data and to communicate effectively and efficiently.

Essential Duties and Responsibilities

Answer multi-line phone system in a timely, friendly, professional manner. Answers and screens incoming calls to ascertain nature of call and take appropriate action. Input service call notes into database, dispatch calls and respond and follow-up to requests.

 

Field Personnel

Residential, Commercial, and Ag Premier Technician

Major Areas of Responsibility

Job Requirements

Education and Specifications

Physical Demands

Work Environment

 

Route Manager

Position Summary

Manage a route providing pest control and inspection services to commercial and residential clients. Provide professional, friendly, cordial service to clients, work to build strong relationships and solve problems, and recommend actions to prevent future pest control problems.

Essential Duties and Responsibilities

Qualifications and Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills and Abilities

Education and/or Experience

Language Skills

Ability to read and write reports, business correspondence, and procedure manuals. Ability to interact tactfully and positively with staff and management. Ability to maintain a high level of confidentiality. Ability to speak effectively to clients or employees.

Mathematical Skills

Able to calculate figures and amounts and add, subtract, multiply, and divide with whole numbers, fractions, decimals, and percents; calculate averages, ratios, proportions and rates; convert decimals to fractions; convert fractions to percents.

Reasoning Ability

Possesses sufficient inductive and deductive reasoning ability to perform job successfully; critically reviews, analyzes, synthesizes, compares and interprets information; draws conclusions from relevant and/or missing information; understands the principles underlying the relationship among facts and applies this understanding when solving problems.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; climb; and talk and hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to regularly drive a company vehicle between client sites and will be required to maintain a DOT certificate. Some positions may also require a CDL and Hazardous Materials endorsement.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a variety of client settings that will include exposure to seasonal weather, damp and/or dusty locations, freezing conditions and hot conditions with temperatures over 120 degrees. There are frequent employee and client contacts and interruptions in person and via the telephone during the day. The noise level in the work environment is moderate.

 

WDO Technician

Major Areas of Responsibility

Job Requirements

Education and Specifications

Physical Demands

Work Environment

WDO Sales Inspector

Major Areas of Responsibility

Job Requirements

You must hold and maintain a valid driver’s license.

Education and Specifications

Physical Demands

Work Environment

Service Supervisor

Major Areas of Responsibility

Job Requirements

Education and Specifications

Physical Demands

Work Environment

Service Manager (Pest)

Major Areas of Responsibility

Job Requirements

Education and Specifications

Physical Demands

Work Environment

Service Manager (Wood Destroying Organisms (WDO))

Major Areas of Responsibility

Job Requirements

Education and Specifications

Physical Demands

Work Environment